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Refund Policy

At NulledGo, we strive to ensure customer satisfaction with every purchase. However, we understand that there may be instances where a refund is necessary. Please review our refund policy below:

Eligibility for Refunds

  • Refund requests must be submitted within 30 days of the purchase date.
  • Refunds are granted only if the product is found to be defective, not as described, or unusable due to technical issues that cannot be resolved.

Non-Refundable Situations

  • Change of mind or incorrect purchase.
  • Issues caused by third-party software, user environment, or improper use.
  • Products purchased with extended licenses after a significant portion has been used or implemented.

Refund Process

  • To request a refund, contact our support team with your order details and the reason for the refund.
  • Our team will review your request and may ask for additional information or evidence of the issue.
  • If approved, the refund will be processed within 7-10 business days to the original payment method.

Resolution Attempts

  • Before approving a refund, we will make reasonable attempts to resolve the issue, including providing support or offering an exchange.

Partial Refunds

  • In some cases, partial refunds may be granted if the product has been partially used or if only a part of the product is found to be defective.

Chargebacks

  • Chargebacks are strongly discouraged. If you have any issues with your purchase, please contact our support team first to resolve the matter.

General

  • NulledGo reserves the right to refuse refunds if any abuse of this policy is detected.
  • Refund policy terms are subject to change, and any changes will be communicated through our website or via email.

For any questions or concerns regarding our refund policy, please contact our support team.

Thank you for choosing NulledGo!

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